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تصفح حسب الموضوع
أساسيات eSIM
تعرّف على كيفية عمل eSIM وابدأ الآن.
6 أسئلة
المشتريات والمدفوعات
الطلبات والمدفوعات والاستردادات والإيصالات.
6 أسئلة
الاتصال واستكشاف الأخطاء
الشبكة وإعدادات APN واستكشاف الأخطاء.
6 أسئلة
السفر والتغطية
التغطية والدول ونصائح السفر.
5 أسئلة
الحساب والملف الشخصي
أدر حسابك وتفضيلاتك.
5 أسئلة
AirBonus والمكافآت
اكسب رصيدًا، وادعُ أصدقاءك، واطّلع على المزايا.
4 أسئلة
الأمان والخصوصية
أمان الحساب والخصوصية وحماية البيانات.
4 أسئلة
مواضيع أخرى
أسئلة أخرى ومعلومات عامة.
4 أسئلة
أدلة ومقالات
مقالات معمّقة خطوة بخطوة — من التثبيت وحتى العودة إلى بيتك.
How to Install Your eSIM on iPhone — The Complete Guide
Install your travel eSIM on iPhone — one-tap install, QR code or manual entry, and the dual-SIM settings that matter.
How to Install Your eSIM on Android — The Complete Guide
Install your travel eSIM on Android — one-tap link, QR code or manual entry, with Samsung and Pixel paths.
The Complete eSIM Installation Guide: iPhone & Android
Every installation method, step by step — QR code, Instant Install and manual entry.
Activation & Your First Connection Abroad
What to do before takeoff and after landing so you are online within minutes.
No Connection or Slow Data? The Complete Troubleshooting Checklist
A systematic, ordered checklist that solves the vast majority of connection problems.
How to Choose the Right Data Plan for Your Trip
Estimate how much data you really need and choose between country, regional and global plans.
Topping Up & Managing Your eSIM
Track your usage, add data in seconds, and know exactly what happens when a plan ends.
Buying Your eSIM: From Checkout to QR Code
What happens after you pay, where the eSIM arrives, and how to find it any time.
Device Compatibility Deep-Dive: Will Your Phone Work?
The EID check, carrier locks, dual-SIM behavior — everything about eSIM support.
Traveling With an eSIM: Tips From Frequent Travelers
Keep your WhatsApp number, share a hotspot, save battery and cross borders smoothly.
أسئلة شائعة
Open My eSIMs and view your QR code. iPhone: Settings → Cellular → Add eSIM → scan the QR. Android: Settings → Network & Internet → SIMs → Add eSIM. If you see an Instant Install button, one tap does it all. Install at home over Wi-Fi, before your flight — the validity starts only when the eSIM connects abroad.
1) تأكد من أن شريحة AirPlans eSIM مفعّلة ومحددة لبيانات الهاتف المحمول. 2) فعّل تجوال البيانات (Data Roaming) لهذه الشريحة — هذا مطلوب ولا يكلّف رسومًا إضافية. 3) فعّل وضع الطيران ثم أوقفه. 4) أعد تشغيل الهاتف. ما زالت المشكلة قائمة؟ تحدث معنا — نحن متواجدون على مدار الساعة.
Invite friends with your personal link — when they make their first purchase you earn AirBonus credit. Your credit is applied automatically at checkout on your next order, and you only pay the remainder.
To add more data to an active eSIM, open My eSIMs and choose Top-up. To buy a new plan, pick your destination, choose the data amount and validity, and pay — the eSIM is delivered instantly to your account and email.
We cover 210+ destinations, plus regional plans (Europe, Asia, Middle East and more) and global plans that work across many countries with a single eSIM. Check the Destination page for the full list and prices.
تعتمد السرعة على الشبكة المحلية وموقعك. جرّب تغيير اختيار الشبكة من تلقائي إلى مشغّل محدد في إعدادات هاتفك. قد تنخفض سرعة الباقات غير المحدودة بعد الاستخدام المكثف، وفق سياسة الاستخدام العادل.
When you land. The clock starts the moment the eSIM connects to a network at your destination, not when you pay. So you can buy today for a trip next month, install it calmly at home, and it stays dormant until you arrive.
Yes. The travel eSIM runs alongside your normal SIM. Calls, SMS and WhatsApp on your own number keep working — including verification codes from your bank. The eSIM carries only the data, and you choose which line uses it.
You top up from your account in seconds — same eSIM, same QR code, nothing to reinstall. 2,892 of our 3,093 plans can be topped up.
Unlimited data, with a daily allowance at full speed and a reduced speed after it. We publish that allowance and the reduced speed on every unlimited plan — most sellers do not — so you know what you are buying before you pay, not after you hit it abroad.
We show the local operators each plan uses and whether it runs on 4G or 5G, for every country it covers. The information comes from that plan's own supplier data rather than from a guess, so what you read is what your phone connects to.
Our support answers in Hebrew, English and Russian. If the eSIM could not be installed or activated because of a fault on our side, we refund it. And a plan you never installed and never activated is refunded in full within 30 days.
