Security & Privacy
Account security, privacy and data protection.
4 questions
Yes. Payments are processed by a certified PCI-DSS payment provider over an encrypted connection — your full card details never reach or get stored on our servers. We only receive a confirmation of the payment and the last digits of the card for your receipts.
We collect what is needed to run the service: your account details, orders, and technical data needed to provision your eSIM. Network partners that carry your traffic receive only minimal technical identifiers — never your name, email or payment details. The full picture, including retention periods, is in our Privacy Policy.
Generally yes. Your eSIM data travels over the mobile network encrypted, while open Wi-Fi networks in airports and cafés are a common target for snooping. For sensitive tasks abroad (banking, work email), prefer your eSIM connection over public Wi-Fi.
You can request a copy of your personal data, or ask us to erase it, by contacting support from your account email. We will verify it is really you and respond as described in our Privacy Policy. Data we are legally required to keep (such as payment receipts) is retained only for the mandated period.
No results — try the chat, we answer instantly.
